Consumer Man #
January 17th, 2008 | In Worth Reading
Paul Mecurio had a charming piece in last weekend’s New York Times Magazine about what shall be called “consumer rage.”
I’m one of those people who yell at store clerks. Not just any store clerks, but the ones who are rude, incompetent or indifferent. In other words, all store clerks. I’m the guy who always has to speak to the manager. In my head, I’m “Consumer Man”: a superhero fighting on behalf of oppressed consumers the world over. In my wife’s head, I’m crazy.
“Someday you’re going to scream at the wrong person,” she says. “And you’re going to get shot.” This “wrong person” has figured into so many of our conversations that I feel as if I know him, even though I really know only two things: 1) he’s “wrong” and 2) he’s going to shoot me.